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I’ve had coaches my entire life. Baseball. Basketball. Football. You name it, I’ve had a coach for it. I even have a running coach now. For years, I didn’t think much about why. That’s just what athletes do. You find someone who knows the game better than you, and you let them help you get somewhere you couldn’t reach alone. Then I started a business. And I realized I had absolutely no idea what I was doing. (Most days, I still don’t.) But somewhere in building Next-Level Tableau, I started...
Jason runs a team of eight analysts. They all have Tableau access. They all attend the same meetings. They all know how to build a bar chart. And yet, every quarter, leadership asks the same question: why does the data never seem to drive the decision? Jason knows the dashboards are there. He knows the team is working hard. What he cannot figure out is why the investment isn’t delivering what it promised. Buying Tableau was the easy part. Getting a return on is where teams stall. The...
A few weeks ago I was chatting with an analyst who had just been promoted. She is sharp. Genuinely one of the best I have seen at her level. And her frustration is hard to explain without sounding ungrateful. “I haven’t learned anything new in eight months,” she said. “Not because I don’t want to. Because every time I carve out space, something lands on my desk that only I can handle.” That last part is what caught my attention. “Only I can handle.” That sounds like a compliment. And it is....